COMPARANDO A ABRANGÊNCIA DO BALANCED SCORECARD COM OS MODELOS DO TQC E PNQ
نویسندگان
چکیده
منابع مشابه
E-Business-Controlling using the Balanced Scorecard
The Internet and the linked technologies and developments change all aspects of the daily life. Companies use the new technologies to optimize their business processes and to achieve maximum customer satisfaction. More and more strategies are developed to reach the set targets and they are accepted as a key factor for lasting success. Especially in the e-business field it’s very important to fi...
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ژورنال
عنوان ژورنال: Engevista
سال: 2010
ISSN: 2317-6717,1415-7314
DOI: 10.22409/engevista.v9i1.182